Jackie has 16 years of experience in diversity, equity, and inclusion. In her academic work, she combines psychological and sociological methods to identify why organizations struggle to intervene on discrimination and violence, even when the individuals who inhabit them are committed to equality. As a practitioner, she focuses on dismantling these barriers to align behavior with ideology. Her work has been published in the Journal of Higher Education and Qualitative Psychology. Jackie holds a BA in English from Wesleyan University, an MA in International Education Policy from Harvard University, and a PhD in Sociology of Education from New York University.